Delta fined for mishandling bumped passengers

The government is fining Delta Air Lines Inc. $750,000 for bumping some passengers involuntarily, without offering compensation or seeking volunteers first.

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Airlines sometimes sell too many tickets for a flight, and have to "bump" some or move them to a later flight. If travelers don't volunteer, the airline has to compensate them.

The Transportation Department says Delta has a widespread practice of noncompliance in how it handles bumped customers. Delta says the incidents were isolated, and that it has been training its employees in how to handle overbooked flights.

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Atlanta-based Delta can use $425,000 of the penalty to buy tablet computers to record whether customers volunteer to be bumped. Delta has already been planning to buy tablets for that job.

Delta was fined $375,000 in 2009 for similar violations.