Passengers on a British Airways flight from New Delhi to London were delayed about 13 hours when members of the cabin and flight crew reported they were too sleepy to fly, a company spokeswoman confirmed Wednesday.
Crew members said they had not slept enough because of noise at their hotel, said Laura Goodes, a BA spokeswoman.
A report Monday in the Hindustan Times had quoted airport officials as saying the pilot "felt sleepy."
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"The crew hadn't had enough rest. The safety regulations of British Airways don't allow them to operate in such conditions," the newspaper quoted BA spokeswoman Rhadika Raikhy as saying. "The entire crew had a disturbed night."
The flight's 210 passengers, who had not boarded the plane, were sent to hotels. Each was booked a separate room, but passengers at one hotel were forced to double up after rooms ran out, Goodes said.
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"There's a lot of anger and outrage here," one passenger, Neal Thapar, told The Times of London earlier. Thapar, a public relations consultant from London, said he had to share a double bed with a man he had never met.
Goodes said the company would apologize to passengers.














