HSBC Bank USA is apologizing to customers following a computer crash that interrupted services and delayed payday for thousands of people.
FOR SUBSCRIBERSCBP leaders cut out of Trump ad buy decision
FOR SUBSCRIBERSA harrowing ordeal aboard an Israel-bound plane
A statement from the bank Friday said while most of the impacted systems are now up and running, recovery efforts continue.
The problems started Sunday when the bank's core computer in Buffalo went down, leaving some customers without up-to-date account information. Thousands of University at Buffalo and Catholic Health System employees with direct deposit were late getting paid.
FOR SUBSCRIBERSCBP leaders cut out of Trump ad buy decision
FOR SUBSCRIBERSA harrowing ordeal aboard an Israel-bound plane
The bank's branches have been staying open late to manually handle some transactions.
The bank has said customers shouldn't incur overdraft fees from HSBC and that customer funds have always remained secure.














