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Last Updated: Thursday, October 1, 2026 at 06:57 PM
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Papa John's apologizes for racial slur on receipt

Papa John's Pizza is apologizing after an employee typed a racial slur on a receipt to a customer at one of its New York City locations.
Image: Receipt
Papa John's says the employee responsible for the receipt has been fired.

Papa John's Pizza is apologizing after an employee typed a racial slur on a receipt to a customer at one of its New York City locations.

Customer Minhee Cho posted a message on Twitter along with an image of the receipt from a Manhattan location describing her as "lady chinky eyes."

Several hours later after the message had gone viral, the Louisville, Ky.-based company formally apologized on its Facebook and Twitter pages for Cho's experience.

The company says the employee was dismissed.

Spokeswoman Tish Muddon told the Louisville Courier-Journal the company was attempting to reach Cho to apologize.

Cho didn't immediately respond to messages sent by email and Twitter.

The image of the receipt on her Twitter page shows she went to Papa John's on Friday.